Warranty Information

Universal Com Link stands behind its products offering a 3 year warranty on everything we build. Most of the heavy duty hard drives we use in our builds are also covered by a 5 year manufacturers warranty.

AudioProLog™ 3 Year Warranty

"Universal Com Link is proud of the technology within and workmanship quality of its products. Universal Com Link warrants its products to be free from defects in material or workmanship for a period of three (3) years from the date of purchase. Universal Com Link will, at its option, replace or repair parts found defective and return the equipment or parts to the owner. The above stated warranty is for the original owner and the undertaking to repair does not apply to any equipment which, in Universal Com Link's exclusive judgment, has failed due to misuse, corrosion, accident, natural disaster, alteration, unauthorized or improper installation, repair or modification. The owner is responsible for the transportation costs of the equipment to the distributor for the warranty repairs set out above.

Warranty excludes any defect that is found to be caused by misuse, accident, alteration/modification, corrosion, damage by vehicle or other charging system, improper vehicle battery install or reversed jumper/charger cables to vehicle.

ANY IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED IN DURATION TO THE PERIOD OF TIME SET FORTH ABOVE. UNIVERSAL COM LINK SHALL NOT BE RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSION MAY NOT APPLY TO YOU."


5 Year Extended Warranty

Universal Com Link's 2 Year Extended Warranty (for a total warranty period of 5 years)

UCL’s extended warranty mirrors the three (3) year above warranty coverage statement for an additional two (2) year period.


Data Communications Solutions

UCL offers many products including:
  · Two Way Radios
  · AVL/GPS Tracking
  · Mobile DVR systems
  · Mobile computing platforms
  · Industrial computing platforms
  · Fleet Management systems
  · Telemetry systems
  · Dispatch Software & Hardware
  · Voice Recording/Logging
  · Radio over IP
  · Voice over IP
  · Automatic Passenger Counters